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Leading with Cultural Intelligence

ebook

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, and case studies, Leading with Cultural Intelligence breaks new ground, offering today's global workforce a specific, four-step model to becoming more adept at managing across cultures: Drive—show the interest and confidence to adapt cross-culturally Knowledge—understand how differences such as religion, family, education, legal, and economic influences affect the way people think and behave Strategy—monitor, analyze, and adjust plans in unfamiliar cultural setting Action—choose the right verbal and nonverbal behaviors, depending on context Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.


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Publisher: AMACOM Books Edition: 1

OverDrive Read

  • ISBN: 9780814415047
  • Release date: April 3, 2014

EPUB ebook

  • ISBN: 9780814415047
  • File size: 783 KB
  • Release date: April 3, 2014

Formats

OverDrive Read
EPUB ebook

subjects

Business Nonfiction

Languages

English

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, and case studies, Leading with Cultural Intelligence breaks new ground, offering today's global workforce a specific, four-step model to becoming more adept at managing across cultures: Drive—show the interest and confidence to adapt cross-culturally Knowledge—understand how differences such as religion, family, education, legal, and economic influences affect the way people think and behave Strategy—monitor, analyze, and adjust plans in unfamiliar cultural setting Action—choose the right verbal and nonverbal behaviors, depending on context Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.


Expand title description text