Developed as part of the American Marketing Assocation Toolbox series, Preparing the Marketing Plan shows readers how to develop a marketing plan that gets results and improves the bottom line.
Introduction
What Is Marketing Management and Planning?
When one poses this question to various business executives, their
replies are almost always broad or abstract. To further illustrate the
various interpretations of this subject, ask ten business executives to
describe how marketing as a business function contributes to their
company's success and you will probably receive ten different answers.
The reason for this is because marketing suffers from an identity crisis
like no other business function. Accounting, manufacturing, and human
resources, for example, are all considered fairly well defined;
marketing, on the other hand, is not. The reasons for this situation are
so numerous it would take another book to explain it. Instead, this book
addresses this facet of marketing management by defining the established
standards.
To produce and implement a pure, balanced marketing plan, the term
marketing management must be practiced and recognized by the
organization and the customers it serves. As businesses struggle to
better define what marketing is, they also need to devote their energies
to defining how it should be organized around customers and products.
Changes in technology, a diverse global economy, and sophisticated
customers who are media savvy and demand more and more value are
dictating that marketing management be a complete and strong aspect of a
company's business practices. The marketing plan must reflect not only
the action plan for a given year, it must represent an approach to
marketing that is more than a glorified sales plan or media buying
strategy. To survive and succeed in today's marketing landscape,
companies must move from "power and control over" to "empowerment and
cooperation of" marketing individuals. New methods such as sales
automation, integrated marketing, process-based marketing organizations,
and digital media access must be employed.
In defining marketing management from the concept of the word
"marketing," marketing management is the actual management of the
process of developing marketing thoughts. It is the ability to
isolate, control, and program the function of marketing. If it were not
for the function of marketing, the capitalist, or free enterprise,
system would not exist as we know it. Thus marketing is the activity
that creates a bridge between the item of value for sale and the
customer who wants/needs that item.
What Are the Origins of Marketing Management and Planning?
Marketing gets its roots from economics. During the 1890s and perhaps
earlier, students in economics at the great German business schools
often went to time-consuming lengths to study firsthand the market
forces in various economies. As a result, it became apparent that some
type of activity had to be developed to collect data and analyze them in
such a manner that the results would be scientifically accurate.
Marketing was born.
By the early 1900s, many American students who had studied in Europe
returned to the United States to become professors. In the process of
designing courses for teaching business principles, marketing was
included as part of the curriculum. Based on what they had experienced,
the professors believed that marketing courses were keys to the core
education that included administration, accounting, and finance. The
conditions that existed during this time were less complex than those of
today.