In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with...
The Unconventional Way to Extraordinary Business Results
Paul Lemberg
When you're reasonable, you use the same strategies everyone else uses. You do things like set your goals a bit higher than last year's, say yes to things because everyone else likes them, and pad...
The 22 Vital Traits You Need to Be the Person at the Top
D. A. Benton
Drawing on in-depth interviews with hundreds of the nation's chief executive officers, author and international executive development expert D. A. Benton reveals the secrets that separate the business...
Practical Answers to the Top 250 Questions Every Employee Has
Diana Brodman Summers
The Employee Answer Book discusses federal employment law in detail and touches on employment law in all states. It provides explanations of employment issues in plain English and is easy to...
Over the past four decades, Caliper Consulting has helped more than 23,000 companies worldwide effectively select, develop, and manage people. For most companies, hiring the right employee is a...
A Guide to Over 50 Types of Difficult People and How to Handle Them
Mike Leibling
How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live...
How to Create High Performing Committees, Task Forces, Clubs and Boards
Manuel London
First-Time Leaders of Small Groups offers novice and experienced leaders the information they need to keep their members interested and involved, resolve conflicts and deal with difficult...
Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. As a manager, you're sandwiched between the pressure of senior executives and the demands...
