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The Secret Language of Influence

ebook

Spanning the use of storytelling, humor, emotion-evoking language, and questions that advance the sale, this entertaining and practical book demonstrates the power of words to break down resistance and incline buyers toward purchase.

A few simple words—the right words—can transform an awkward sales call into a comfortable conversation and a resistant prospect into a happy customer, which is why author Dan Seidman teaches you to think of influence as something occurring at a level just below the buyer's awareness.

The Secret Language of Influence does this by explaining not only how to identify the right words—and which to avoid—but how to use strategic key words and phrases with different potential buyers. You'll learn the best ways to approach buyers who are:

  • motivated by benefits vs. problems (i.e., wanting to hear about the money they'll save rather than the pain they'll avoid);
  • proactive vs. reactive;
  • big picture vs. detail oriented;
  • systems thinkers vs. creative minds;
  • and those who are influenced by external feedback (testimonials, evidence) vs. internal factors (feelings, personal experiences, beliefs).
  • Today's buyer is savvy and all too familiar with traditional selling techniques, but great selling is invisible. By identifying different ways buyers are motivated, salespeople can quickly customize their conversations and lead prospects to a yes.


    Expand title description text
    Publisher: AMACOM Books Edition: 1

    Kindle Book

    • Release date: April 16, 2012

    OverDrive Read

    • ISBN: 9780814417270
    • Release date: April 16, 2012

    EPUB ebook

    • ISBN: 9780814417270
    • File size: 2281 KB
    • Release date: April 16, 2012

    Formats

    Kindle Book
    OverDrive Read
    EPUB ebook

    subjects

    Business Nonfiction

    Languages

    English

    Spanning the use of storytelling, humor, emotion-evoking language, and questions that advance the sale, this entertaining and practical book demonstrates the power of words to break down resistance and incline buyers toward purchase.

    A few simple words—the right words—can transform an awkward sales call into a comfortable conversation and a resistant prospect into a happy customer, which is why author Dan Seidman teaches you to think of influence as something occurring at a level just below the buyer's awareness.

    The Secret Language of Influence does this by explaining not only how to identify the right words—and which to avoid—but how to use strategic key words and phrases with different potential buyers. You'll learn the best ways to approach buyers who are:

  • motivated by benefits vs. problems (i.e., wanting to hear about the money they'll save rather than the pain they'll avoid);
  • proactive vs. reactive;
  • big picture vs. detail oriented;
  • systems thinkers vs. creative minds;
  • and those who are influenced by external feedback (testimonials, evidence) vs. internal factors (feelings, personal experiences, beliefs).
  • Today's buyer is savvy and all too familiar with traditional selling techniques, but great selling is invisible. By identifying different ways buyers are motivated, salespeople can quickly customize their conversations and lead prospects to a yes.


    Expand title description text
    • Details

      Publisher:
      AMACOM Books
      Edition:
      1

      Kindle Book
      Release date: April 16, 2012

      OverDrive Read
      ISBN: 9780814417270
      Release date: April 16, 2012

      EPUB ebook
      ISBN: 9780814417270
      File size: 2281 KB
      Release date: April 16, 2012

    • Creators
    • Formats
      Kindle Book
      OverDrive Read
      EPUB ebook
    • Languages
      English