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Perfect Phrases for Dealing with Difficult People

Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Susan F. Benjamin

Publisher:

McGraw-Hill

Subject(s):

Business
Management & Leadership
Management & Leadership
Nonfiction

Language(s):

English

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Format Information

Adobe PDF eBook

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Available copies:	6
Library copies:	6
File size:	884 KB
Release date:	Dec 12, 2007

Description

Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

About the Author

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

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Adobe PDF eBook
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